Customer Satisfaction

We have saved our customers millions in transportation expenses by leveraging our experience, relationships, and volume purchasing power to obtain the lowest rates that you will find in the 3rd party marketplace. Many satisfied customers come from organizations such as: marketing companies, retailers, e-commerce businesses, book companies, manufacturers, wholesalers, importers, exporters, and many small businesses.

The following are testimonials from just a few of our satisfied customers:

I have been in business for over 20 years. Over the course of time I have found iTrans to be an asset. Not only are my costs better than average, the fact that when I give you a pick up I know that it will be taken care of without any problems. This has been true for the 5 plus years that I have had the pleasure to do business with you, without incident. Pretty impressive. Because of your track record and competitive pricing, I have also recommended your services to some of my suppliers and customers with the knowledge that they will receive the same treatment as we have.

We look forward to continuing our great relationship for years to come.

Oh, by the way, did I mention that you are a pleasure to deal with. Very courteous and professional?

Robert Moraux
President
American Tee Shirt LTD
Pipersville, PA
Knowledge Industries, Inc. has had an exclusive relationship with I-Trans for over 9 years. They are the only company that we trust with our shipments. They have consistently earned our trust, respect and gratitude. As for pricing, in 10 years we haven’t found any company with better rates, which included all of the large LTL carriers. I-trans has reduced our overall operating cost by eliminating the need for an on site traffic department.

Benjamin R. Conn
Knowledge Industries, Inc.
Freeport, NY
Here at Missouri Wheels we have used iTrans Services for over five years. They save us not only money but time as well. They are easy to use and cost effective. They have been very helpful in all my dealings with them over the years. I have recommended them to many of our customers.

Steve Tripp
Manager
Missouri Wheels
Saint Louis , MO
We have been using iTrans Services for years with great success. They offer extremely competitive quotes on their first attempt without the hassle of negotiation and rate shopping. Their expertise and professionalism has yet to be matched by the other freight consolidators. Thanks.

Steve Spranzman
Owner
Solid Rock Book Distributors
Bethel, CT
I'm happy to say that iTrans has been a great asset to Last Gasp. We are particularly impressed with your quick response time, great customer service, and, of course, excellent pricing.

Best Regards, Colin Turner
Last Gasp
San Francisco, CA
Inland Printing has been using iTrans’ services for the last couple of years and we have been very satisfied customers. Our contact, Brian, is a pleasure to work with and very efficient with excellent follow-up. iTrans helps Inland Printing save valuable money on shipping which we in turn are able to pass along to our customers. We highly recommend their services. We're a detail oriented firm and finding a company like iTrans helps reduce one stressful component (shipping) in a very deadline oriented business.

Aaron Herman Vice President Inland Printing Syosset NY.
As you know we have been a customer of iTrans for over six years. Prior to “discovering” iTrans, we were using various freight carriers for various destinations, and having to negotiate rate agreements with each carrier, with mixed results. For some destinations we simply didn’t have enough freight movements to justify getting an economical discount from the carrier. Then there were the calls and follow – ups we had to make to ensure that our freight had been picked – up and routed correctly; and then we had to frequently deal with the carriers about their billing errors. iTrans has eliminated all those issues for us immediately. We receive a standard high discount, prompt and courteous and even friendly service, and efficient follow – up if needed. Billing is speedy and predictable. I am delighted with iTrans and hope you guys stay in business for a long long time!

Yours very truly, Arun Shanbhag
President
Rising Sun Book Company
Miller Place, NY
Using iTrans has become a way of life here at U.S Media Partners. Prompt, courteous, and always professional services with reasonable rates and reliability!

J.Petchonka
U.S. Media Partners, LLC.
Centerport, NY
Our organization established an on-going relationship with Itrans 3 years ago and have been highly satisfied. We can depend on Itrans for on time deliveries and a highly responsive team of professionals from the management all the way through to booking agents and customer service. Itrans consistently provides us with the most competitive quotes that always serves our shipping needs. Itrans Services delivers high quality service with added value pricing. Thanks for always a delivering a job well done!

Hank Pohl, V.P. of Marketing Structured Solutions II, LLC New Canaan, CT
Fosdick Fulfillment has utilized iTrans Services for the last 3 years. The nice thing about using iTrans compared to other services is that if you need a shipment to arrive in a short window they will find a carrier that will guarantee that the delivery is made and watch the freight from the time that is leaves your company to when it arrives to the final destination. It’s wonderful to have a company dedicated to our needs. With iTrans I have found that if I have a shipment that I need to get the total cost on the shipment they do provide you with that information the same day and when the invoice arrives for that freight the cost that they quoted does not change.

I have enjoyed working with the guys at iTrans and will continue on working with iTrans in the future.

Lanelle Delliquadri
EDI Administrator
Fosdick Fulfillment
Reno, NV
"iTrans has been great coordinating pickups/deliveries for our growing company. They have helped us move product regionally and as far as California. They are friendly, reliable and provide a no hassle approach to scheduling pickups and deliveries. One short phone call or email is all it would take. With the new website, they will take an already great service and make it even better. Thank you for supporting our business' growth!"

Jonathan Nikravesh
Owner
Tribeca Books
North Amityville, NY
I have been doing business with iTrans for years now and working with Dave, Ed and Brian has simplified my needs for trucking. Not only is their pricing very competitive utilizing some of the better carriers in the industry, but my paperwork has been reduced as well. I simply call in the information and iTrans handles all the paperwork for the Bill of Lading and faxes that information to my vendors. That frees me up to put out some other fires that always seem to be burning. I highly recommend their services.

Steve Porpora
Verde Press
Honesdale, PA
I have utilized iTrans Services for my shipping needs since 2004 and I have to say that Dave Ivey and his entire team have truly been an integral part of helping my wholesaler business grow. Their customer service and care with each one of my shipping transactions has always and throughout all the years been excellent. I continually refer them to my customers and even recommend using them on my website. I would like to take this opportunity to thank Dave and Eddie and the entire staff of iTrans!

Elizabeth A. Kessler
ELIZABETH KESSLER SALES, INC.
Mt. Pleasant, PA
I can only measure my relationship with ITRANS in years, but I wish I could say it was decades. The ease of getting terrific quotes by email so fast and the excellent tracking responses make it worth more than it’s weight in gold, if you could weigh such a company. There is actually nobody else I would trust to take care of a load without even needing to quote except this one.

James Drougas
BLUE ANGEL BOOKS
New York City, NY
Our company has been using the services of Itrans Services for many years.

Their service is exceptional, prices are reasonable but most of all they are very dependable. I can go to them for a price quote, or any other question, and within an hour, or less, I usually have an answer. If I ask them to rush a shipment, they get it done. When I use them I know our shipments are in good hands. Their support system is great and whenever I do have a problem, they help resolve it 100%. I recommend their services highly to anyone looking for a dependable, courteous and professional broker.

Rita Pardee
Shipping Coordinator Allstar Marketing Group LLC.
Hawthorne, NY
I was asked to describe my experiences with iTrans. I have been a very happy iTrans customer for over six years. I have always gotten great pricing and superior customer service. The staff at I-Trans has always been knowledgeable and courteous. My company has been approached many times by people interested in our freight business. We don’t even think about using someone else. I wish that all of my dealings with my other vendors were as trouble free as my dealings with iTrans are. Thanks for doing a great job!

Bruce Larkin
Owner / Writer / Publisher
WILBOOKS
West Chester, PA
"Being based in the UK, I had years of frustration and unnecessary expense with my inland US book shipping until I started dealing with Dave and Eddie at iTrans. Since then not only have I seen my shipping bills reduced dramatically, but I've also had a lot of the stress taken out of the process. They are efficient, reliable and friendly. They tell me what I need to know and don't waste my time with what I don't."

Gareth Mills
Director
The Speaking Tree Ltd. U.K.
We use iTrans for the lion's share of our inbound shipping. The pricing is excellent, the response time is fast, and the personal service can't be beat. We can always count on iTrans for fast turnaround on freight quotes which is critical for our business.

Ann Hunsicker
Freight Manager
KidSurplus.com
Williston, VT
I tell my customers to use iTrans because it is a Christian company who makes taking care of the customer a priority. I get rate quotes from Eddie the same day I request them. They are 10-15% cheaper than the competition and they make shipping hassle free.

Susan Oney
Sales Representative
Thomas Nelson
Nashville, Tennessee
"iTrans Services has been an integral part of business since we've switched to them two years ago. Their friendly customer service, fast response time, reliable service, unbeatable pricing and flexible terms made us keep going back to iTrans Services."

Chris Kang
Vice President
Love For Books
As a small business, we like to deal with other small businesses helping them grow as we are growing. We appreciate the flexibility, personal attention, and quick response to problems. And when you pick up the phone, there's always a real person on the other line to answer.

Timothy Ngo
e-Customer Service Team University Book Source, Ltd.
Rochelle, IL
I have worked with iTrans for 4 years now, and in all that time I can not think of one instance were iTrans did not come thru for me. I call them up give them the basic info on the load and they take it from there, a couple of days later the load arrivers at my dock no muss no fuss. Their staff is always pleasant and helpful which makes my job so much less stressful. I highly recommend iTrans if you need a professional high quality Transportation and Logistics Co.

Dave White
Warehouse Manager
BMI /Atlantic books
I just wanted to let the people at iTrans know how pleased I am with their service. We have had a strong relationship with them for over a year now. iTrans helps us to manage the weekly shipping of pallets from our distribution center to several of our retail stores spread throughout the country. We are extremely pleased with the significant cost and timesavings realized since using them.

Recently, we have been bombarded with competitors phone calls and visits hoping to lure our business in their direction. However, the cost savings, convenience, and professionalism provided by iTrans are unmatched. We look forward to a long lasting relationship with iTrans.

Doyl Peck
CEO
Sounds of Zion
Sandy, UT